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What You Need to Know Before You Play

Access to Didi Baji depends on your local law and the eligible regions we serve — read these terms so you know exactly where you stand. Your account, your wallet activity through bKash, Nagad, or Rocket, and your data are all covered here.

Bangladesh-specific eligibilitybKash, Nagad, Rocket wallet termsAccount data and privacyYour rights as an account holder
Didi Baji What You Need to Know Before You Play
DATA AND ACCOUNT SECURITY

How We Handle Your Information

Data We Collect and Why

We collect account registration details, device and session data, and wallet transaction references for bKash, Nagad, and Rocket. Data is used only for account operation, fraud prevention, and legal compliance.

Cookie and Session Handling

We use session cookies to keep you logged in across mobile and desktop. You can manage cookie preferences through your browser settings; blocking them may affect account access on some devices.

How Long We Keep Your Data

Account data is retained for as long as your account is active and for the period required under applicable law after closure. You can request details of your data through the formal email contact in your account settings.

Requesting Changes or Deletion

To update your personal details, correct an error, or request data deletion, contact us via the email channel in your account settings. We will confirm receipt and act within the timeframe local law requires.

LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

Team online

Live Chat Support

Reach our Bangladesh support team through the live chat widget in your account. Available during standard business hours for legal queries, account disputes, and eligibility questions.

Email for Formal Requests

Send formal legal requests, data access queries, or account complaints to our support email listed in your account settings. We aim to respond within a few business days.

In-Account Dispute Tool

For transaction disputes involving bKash, Nagad, or Rocket payments, use the dispute form directly inside your account wallet section for the fastest resolution path.

Answers to Common Legal Questions

Access depends on your local law and whether your location falls within our eligible regions. We recommend checking the laws that apply to you before opening or using an account.

We collect registration information, session and device data, and references to your wallet transactions via bKash, Nagad, or Rocket. We do not sell your data to third parties.

Send a formal data access request to the support email listed in your account settings. We will confirm within a few business days and provide your data in the timeframe required by applicable law.

Yes. Contact us through the email channel in your account settings with a deletion request. We will process it in line with our data retention obligations and confirm when it is done.

Wallet transactions that were completed before suspension remain with your mobile wallet provider. Pending transactions are reviewed case by case; contact support through live chat for the status of any outstanding amount.

We will notify you of material changes through your registered contact details. Continued use of your account after a change notice means you have accepted the updated terms.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.