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Terms Conditions for Your Didi Baji Account

We run Didi Baji for players in eligible Bangladesh regions, and these terms cover how your account works, how payments clear through bKash, Nagad or Rocket, and what we expect from each other.

Account eligibility rulesPayment terms & limitsService availability by regionLive casino and slots

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Service Scope & Jurisdiction

Didi Baji Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Didi Baji operates as an online gaming platform for users in eligible regions where local law permits such services. We do not determine your local legal status — that responsibility sits with you, the account holder. By registering, you confirm you are of legal age in

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your jurisdiction and that participation is lawful where you reside. We reserve the right to restrict access from regions where regulatory frameworks prohibit our service model, and we may request identity documents or location verification at any time to ensure compliance with applicable laws. All bets,
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deposits via bKash, Nagad or Rocket, and withdrawals are processed in accordance with our payment-provider agreements and anti-money-laundering obligations. We log transactions for audit purposes and retain records as required by financial-service standards. If your local law changes or your eligibility status shifts, we may suspend
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your account until you provide updated documentation. Participation in live casino tables, slots or sportsbook markets implies acceptance of these terms in full. We do not offer guarantees on game outcomes, payout timing or promotional availability — all services are provided as-is, subject to technical uptime
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and provider agreements.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

POLICY CONTACT

How to Reach Us About Terms

If you have questions about account rules, payment terms or service limits, our support team is your first stop. We handle queries through live chat during posted hours and email for document requests. Check the contact page for current availability and response times in your region.

Live Chat Open the chat widget in the bottom corner of any page and ask your question directly. We answer account, payment and rule queries during support hours.

Email Support Send detailed questions or document uploads to the support email listed on the contact page. We typically respond within one business day for policy inquiries.

FAQ Section Browse common questions about account verification, withdrawal limits and bonus terms in the FAQ below. Many answers are already there, saving you the wait for a live response.

KEY RULES

What You Agree to When You Join

Your account is personal — no sharing logins, no multi-accounting, and no proxy access from restricted regions. We verify identity through mobile-wallet records and may ask for additional documents if deposit patterns raise flags. Bonuses, if offered, come with their own rules posted on the promo board; we can modify or withdraw any promotion without notice. You agree to keep your credentials private and to notify us immediately if your account is compromised.

One Account Per Person

We allow a single account per user, tied to your mobile number and wallet details.

Age & Legal Status

You confirm you are legally permitted to participate in online gaming in your region and meet any age requirement your local law imposes. We may request proof at account verification.

Fair Play Expectation

Bots, collusion, bet manipulation or exploiting technical bugs breach these terms. We reserve the right to void bets, freeze accounts and report suspicious activity to financial authorities if patterns suggest…

Promotional Terms

Each bonus or promotion includes rollover, time limit and eligible-game conditions. Read the full terms on the promo page before you opt in — incomplete rollovers forfeit bonus amounts and…

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POLICY PRACTICES

How We Handle Terms & Account Data

We treat your account information, payment records and identity documents with standard data-protection measures. Transaction logs, wallet verification and login history are stored securely and used solely for compliance, fraud prevention and customer support. You can request access to your data, correction of errors or account closure at any time by contacting support.

Data Retention

We keep transaction records and identity documents for the period required by financial-service regulations, typically several years post-account closure. After that window, records are purged from active storage.

Payment Security

Deposits via bKash, Nagad or Rocket pass through SSL-secured channels. We do not store your wallet PIN or bank credentials — authentication happens on the payment provider's side.

Account Verification

We may request identity documents, address proof or wallet ownership screenshots to meet anti-money-laundering standards. Verification is a one-time step unless your details change or large withdrawals trigger additional checks.

Contact for Changes

If you want to update personal details, close your account or request a copy of stored data, reach out through live chat or email. We process data-subject requests in line with applicable privacy law.

Terms & Conditions FAQ

We serve eligible Bangladesh regions where local law permits our service model. If your jurisdiction prohibits online gaming, you cannot legally register. Check local regulations before opening an account — we do not provide legal advice.

Account sharing breaches our terms. If we detect multiple users on a single account, we suspend it immediately and forfeit any balance. Keep your credentials private and use your own wallet for deposits.

We update terms as needed for legal compliance or service changes. Major updates are posted on this page with a date stamp, and we send email notices to active accounts. Continued use after an update means you accept the new terms.

We check that the bKash, Nagad or Rocket account you use matches the name on your Didi Baji profile. For larger withdrawals, we may request a photo ID or utility bill to confirm address.

Contact support immediately through live chat or email. We freeze the account while we investigate login history and recent transactions, then reset credentials once we confirm your identity.

Bonus terms sit on top of these general terms and conditions. If a promotion has specific rollover or eligibility rules, those apply only to that bonus. General account rules still govern everything else.

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