Reference

Privacy Policy for Didi Baji Bangladesh

We collect, use, and protect personal information when you open an account, deposit through bKash, Nagad or Rocket, and play on our platform. This policy explains what we gather, how we use it, and your rights to access or delete your data.

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Didi Baji Privacy Policy for Didi Baji Bangladesh
PRIVACY CONTACT

How to Reach Us About Your Data

Questions about this policy, data access requests, or deletion requests can be sent through our support channels. We respond to privacy inquiries within five business days. If you want to know what information we hold, request a copy, or ask us to remove your data, contact us using any method below and include your registered phone number or email for verification.

Live Chat Open the chat bubble on any page and select privacy inquiry. An agent will verify your account and process data access or deletion requests during the same session.
Email Support Send your privacy question or data request to our support email. Include your registered phone number so we can verify your identity before sharing or deleting information.
Account Settings Log in and visit account settings to download a copy of your data, update communication preferences, or submit a deletion request that we process within seven days.
SECURITY MEASURES

How We Protect Your Information

Your account and payment data are encrypted both in transit and at rest using industry-standard SSL protocols. Login sessions expire after inactivity to prevent unauthorized access. Payment details for bKash, Nagad, and Rocket are tokenized so we never store full wallet credentials. Two-factor authentication is available in account settings for extra protection. We monitor for suspicious login attempts and block access from unknown devices until you confirm the new device through SMS or email. Data breaches, if they occur, are reported to affected users and relevant authorities within the timeframe required by applicable law.

Encryption

All data transmitted between your device and our servers uses SSL encryption. Stored information is encrypted at rest so unauthorized access to our database cannot read personal details.

Cookie Control

We use session cookies to keep you logged in and preference cookies to remember language and display settings. You can block cookies in your browser but some features may not work.

Data Retention

Personal information is kept while your account is active and for the compliance period required by financial regulations. Request deletion through account settings and we anonymize non-required data within seven days.

Third-Party Sharing

We share data only with payment processors like bKash, Nagad, Rocket to complete deposits and withdrawals, and with game studios to load your session. No data is sold to marketers or advertisers.

Privacy Policy Questions

We collect your name, phone number, birth date, and email to verify your account. Device information and IP address are logged for security. Payment records from bKash, Nagad, or Rocket are stored for transaction verification.

Yes. Log in and visit account settings to download your data, or contact support with your registered phone number. We provide the file within five business days in a readable format you can review.

Submit a deletion request through account settings or contact support. We anonymize or remove personal data not required for compliance within seven days. Financial records may be retained for the period mandated by regulations.

Payment information is shared only with bKash, Nagad, Rocket, and bank processors to complete transactions. We tokenize wallet credentials so full details are never stored. Game providers receive session data but no payment information.

Session cookies keep you logged in, preference cookies remember language and settings. You can block cookies in your browser but login and some features may not work. We do not use tracking cookies for advertising.

When you request account closure, we anonymize personal information not required for compliance. Financial records are retained for the period mandated by regulations in jurisdictions where we operate, then deleted or anonymized.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.